These terms govern your use of the Infinite Office website and of the Command Center and ClientBox services, provided by Infinite Office LLC.
By accessing the Infinite Office website or using Command Center or ClientBox, you agree to these terms. If you are agreeing on behalf of a firm or company, you confirm you have authority to bind that organization, and "you" means that organization.
If you do not agree to these terms, do not use the services.
A separate written agreement signed by both parties, where one exists, takes precedence over these terms to the extent of any conflict.
Infinite Office provides business operations software and related services. Command Center is the operating view across entities, workflows and connected accounts. ClientBox is a document and records system that captures, classifies, names, files, locks and delivers documents.
The services are business tools. They are not a substitute for professional accounting, tax, legal, or financial advice, and nothing produced by the services constitutes such advice. You remain responsible for the accuracy of your records and for your own regulatory and filing obligations.
Automated classification is a convenience feature that proposes values for review. Documents are not filed into the record without a person confirming the classification. You are responsible for that confirmation.
You must provide accurate account information and keep it current. You are responsible for all activity under your account and for the acts and omissions of your users.
Credentials must not be shared. You must notify us promptly if you believe an account has been compromised, and you are responsible for removing access for users who leave your organization.
You own your data. Documents, client records, and other material you submit remain yours. We claim no ownership over them.
You grant us a limited licence to host, copy, process, transmit, display and deliver that material solely to provide the services to you — including classifying documents, generating filenames, routing them, and delivering them to the storage system you choose.
We will not use your documents or their contents for any purpose other than providing the services to you. We do not sell them, and we do not use them to train third-party artificial intelligence models. Our handling of personal information is described in the Privacy Policy.
Where the material you submit contains personal information belonging to your own clients, you act as the controller of that information and we act as your processor.
You may not:
Where you enable text-based document intake, you are responsible for ensuring that every mobile number enrolled belongs to a person who has consented to receive messages, and that you have authority to enroll it. You may not enroll numbers without permission.
Messaging is governed by our SMS Terms & Conditions, which form part of these terms. Message and data rates may apply. Message delivery depends on mobile carriers and is not guaranteed, so text messaging should not be relied on alone for deadline-driven submissions.
The services connect to third-party systems, including the storage provider you choose and messaging carriers. Those services are operated by their providers under their own terms, and we are not responsible for their availability, security, or acts.
You are responsible for maintaining your accounts with those providers. If a connection is revoked or an account is closed, related functionality may stop working.
Fees, billing frequency, plan inclusions, and any renewal or refund terms are those set out in the order form, plan selection, or written quote applicable to your subscription. Those terms form part of this agreement. Where no fee has been agreed, no fee is payable.
Optional add-on features, including AI-assisted classification, may carry additional fees, which will be identified before the feature is enabled.
Fees are exclusive of taxes unless stated. Late or failed payment may result in suspension after notice. We may change fees on reasonable prior notice, effective from your next billing period.
The services, including all software, interfaces, documentation, trademarks, and the Infinite Office and ClientBox names and marks, are owned by us and our licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the services during your subscription, and nothing more.
If you send us feedback or suggestions, we may use them without obligation to you.
Each party may receive confidential information from the other. Each party will protect the other's confidential information with at least reasonable care, use it only to perform under these terms, and disclose it only to those who need it and are bound by similar obligations. This does not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law.
We aim to keep the services available and to give advance notice of planned maintenance where practical. We do not guarantee uninterrupted availability, and we do not currently offer a service level agreement or a committed support response time. Support is provided during normal business hours at the contact address in section 20. Where a written agreement sets out specific availability or support commitments, that agreement governs.
These terms apply for as long as you use the services. You may terminate at any time as set out in your plan. We may terminate or suspend access if you materially breach these terms and do not cure the breach within a reasonable period after notice, or immediately where required by law or to protect the services or other customers.
Because filed documents are delivered into the storage system you choose as part of normal operation, your organized archive is already in your possession when your subscription ends. Turning off the service removes our access; it does not remove your records, and no export request or bulk data transfer is required.
We retain and then delete residual data as described in the Privacy Policy.
Except as expressly stated in these terms, the services are provided "as is" and "as available", and we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that automated classification will be accurate in every case, that the services will be error-free, or that they will meet every regulatory requirement applicable to your practice. Review before confirming.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or goodwill, even if advised of the possibility.
Our total aggregate liability arising out of or relating to these terms will not exceed the amounts you paid us for the services in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these terms excludes liability that cannot lawfully be excluded.
You will defend and indemnify us against third-party claims arising from your material submitted to the services, your use of the services in breach of these terms, or your violation of law — including claims relating to text messages sent to numbers enrolled without proper consent.
These terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Denver County, Colorado.
These terms do not require arbitration. Disputes are resolved in court as set out above. Nothing here limits any right you have to bring a claim in a small claims court, or any non-waivable right under the law of your own state of residence.
We may update these terms. The effective date above reflects the most recent revision, and we will give notice of material changes before they take effect. Continued use after changes take effect constitutes acceptance.
Infinite Office LLC
1500 N Grant St, Ste N
Denver, CO 80203
support@infinite-office.com · (858) 585-6855
